Refund & Cancellation Policy
Last updated: 6 September 2026
We sell two different kinds of thing, and they carry different terms, so this policy is split. Section A covers professional services bought by a business. Section B covers training and course enrolments bought by an individual.
We do not sell physical goods. Everything on this site is a service or a digital enrolment, so there is nothing to ship and nothing to return. Where this policy says "refund", it means money returned to the original payment method.
A. Professional services
Advisory sessions, security audits, development work and retainers.
Advisory sessions
| When you cancel | What happens |
|---|---|
| More than 24 hours before the session | Full refund, or reschedule at no cost |
| Less than 24 hours before | One free reschedule. A second late cancellation is charged in full, because the slot cannot be resold at that notice |
| Within the first 10 minutes of the session | Full refund if it is clear the engagement is not a fit. Say so and it is refunded, no argument |
| After the session has run | No refund — the work has been delivered |
Security audits and development work
- An advance is payable before work begins. It secures the slot, which is held for you and turned down for others.
- Before work starts: cancel with more than 48 hours' notice and the advance is refunded in full, less any payment-gateway charges we have already incurred.
- Once work has started: the advance is not refundable, because the time has been reserved and spent. Any balance not yet earned is refunded.
- If we cancel for any reason, you are refunded in full, including the advance.
- Findings-based work: an audit is priced for the work, not for the number of issues found. A report showing no serious findings is a completed delivery and is not refundable.
Monthly retainers
- Billed monthly in advance and cancellable with 14 days' notice before the next billing date.
- A part-used month is not refunded, but any work already agreed for that month is completed.
B. Training and course enrolments
Live cohorts and courses, including those delivered under the Core Hacking name. Payment may be collected through this site or through our course platform; these terms apply either way.
| When you cancel | What happens |
|---|---|
| Before the cohort starts | Full refund, less payment-gateway charges |
| After session 1, before session 2 | Full refund if the course is not what you expected. You do not have to justify it |
| After session 2 | No refund. By this point the material has been delivered and your seat has been held against a capped cohort |
| If we cancel or postpone the cohort | Full refund, or transfer to the next cohort — your choice |
- Seats are capped deliberately. A seat you take is a seat someone else could not have, which is why the cut-off after session 2 is firm.
- Recordings and materials remain available to enrolled students; sharing them ends access without refund.
- Nothing in this section limits your rights under the Consumer Protection Act, 2019.
How to request a refund
Email info@yogendrasinghrathore.in or message +91 70236 53566 with your payment reference and the reason. We reply within 2 working days.
Approved refunds are returned to the original payment method within 5–7 working days. The time it then takes to appear on your statement is set by your bank or card issuer, not by us.
Payment gateway charges
Where a refund is stated as "less gateway charges", this is the fee the payment processor keeps on a refunded transaction. It is typically 2–3% and is not money we retain.
Contact
Rathore Co Solutions (Sole Proprietorship)
Proprietor: Yogendra Singh Rathore
Jaipur, Rajasthan, India
Email: info@yogendrasinghrathore.in
Phone / WhatsApp: +91 70236 53566
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