Terms & Conditions

These terms govern services provided by Rathore Co Solutions ("we", "us") to you ("client", "you"). Booking, paying for or using any service means you accept them. Where a signed statement of work says something different, the statement of work wins.

1. What we provide

• Advisory and consulting sessions
• Application security audits and penetration testing
• Custom software development, maintenance and support
• Training courses and live cohorts

Scope, timeline and price are agreed in writing before work starts. Anything outside that scope is quoted separately rather than absorbed.

2. Security testing — authorisation

• Anything shown to you before a signed scope comes from passive, publicly observable information only. Nothing is scanned, probed or accessed.
• Testing a system without authorisation is an offence under the Information Technology Act, 2000 (including sections 43 and 66). We will not do it, and we will not accept an instruction to do it.
• If it turns out you did not have the authority you confirmed, you indemnify us for the consequences.
• Findings are confidential to you. We do not publish, sell or disclose them, and we do not name you as a client without your written permission.
• We are not CERT-In empanelled. If your regulator requires an empanelled auditor, our report may not satisfy that requirement — ask us before you book and we will tell you plainly.

3. Payment

• Advisory sessions and course fees are payable in advance.
• Project work is milestone-based, with an advance before work begins.
• Invoices are due within 15 days unless agreed otherwise.
• Prices are shown in Indian Rupees for clients in India and in US Dollars elsewhere. Taxes are added where applicable.
• Payments are processed by third-party gateways. We never see or store your full card details.

4. Intellectual property

• You own the deliverables. On final payment, ownership of the code and documents produced specifically for you transfers to you.
• We keep ownership of pre-existing tools, libraries and general know-how we bring to the work, and license them to you perpetually for use within the deliverable.
• Until final payment, deliverables remain ours.
• Course materials, recordings and lab content remain ours. Enrolment is a personal licence to use them; it is not permission to share or resell.

5. Confidentiality

We treat your systems, data and business information as confidential and use them only to deliver the work. We will sign your NDA on request. We do not name you publicly, or use your logo, without written permission.

6. Your responsibilities

• Provide accurate information, timely access and a point of contact.
• Maintain your own backups. We take care, but you are responsible for your production data.
• Respond to decisions within a reasonable time — a stalled project may be rescheduled and the slot released.

7. What we do not promise

• Security testing reduces risk; it cannot prove a system is free of vulnerabilities. No audit, ours or anyone's, is a guarantee against being breached.
• Advice is given in good faith on the information available. Business outcomes depend on many things outside our control, and we do not guarantee revenue, growth, rankings or exam or employment results.
• Third-party services (hosting, gateways, APIs) are outside our control.

8. Limitation of liability

To the extent permitted by law, our total liability for any claim connected to a service is limited to the fees you paid us for that service. We are not liable for indirect or consequential loss, including lost profit, lost data or business interruption. Nothing here limits liability that cannot lawfully be limited.

9. Cancellation and refunds

Set out in our Refund & Cancellation Policy, which forms part of these terms.

10. Termination

Either of us may end an engagement in writing. You pay for work completed up to that point; we hand over what has been produced and paid for. We may end an engagement immediately if we are asked to do something unlawful or unsafe.

11. Governing law

These terms are governed by the laws of India. The courts at Jaipur, Rajasthan have exclusive jurisdiction.

12. Changes

We may update these terms. The version in force for your engagement is the one published when you booked it.